vpss@ku.edu
All Student Success staff members (Unclassified Professional
Staff,
University Support Staff, graduate students, undergraduate students)
are encouraged to attend professional development programs. It is
recommended you confer with your supervisor in advance to discuss
your attendance and possible coverage needed as a result of your
absence. We look forward to your participation and continuous learning.
Professional
Development Committee 08-09
Mission Statement
Are you avoiding a conversation you need to have with someone? It might be a co-worker, your supervisor, or someone you supervise. No matter how competent we are, we all experience conversations that cause us anxiety and frustration. This workshop will give you the tools you need to prepare for that difficult conversation and keep it focused and constructive. You will learn how to address the real issues and how to manage strong emotions - yours and theirs. The conversations we have, or don't have, shape our relationships and our workplace. You can make a difference, one conversation at a time.
Have you thought about pursuing a doctorate in higher education? This panel will share their experiences on their doctoral program, working full-time or part-time, and balancing school with everything else. Attend this session and learn more about how to make this decision and how to manage this addition should you choose to pursue this degree.
Greg Roberts, Executive Director of the American College Personnel Association, will be covering the following topics:
— Higher Education Reauthorization Act,
— Secretary of Educations continuing issues,
— Potential impact of a change in leadership in the White House,
— Federal Legislation pending that affect students,
— The Amethyst Initiative (18 year old drinking laws).
Do you have a project that you may want to delegate to another person? With the frequent reality of managing multiple projects, delegation has become a necessary tool for ensuring that goals are achieved, deadlines are met, and the abilities of individuals are maximized. This workshop will help you identify tasks appropriate for delegation, as well as useful tools to aid in the development and implementation of an effective delegation plan. Identify a specific project, task, or job duty that you want to delegate to another person. We’ll work through the delegation process during this workshop.
Let the battles begin!!
Customer service in higher education is more than we ever thought it would be. It is about creating a welcoming environment, helping students navigate a complex system, enhancing learning, and exemplifying the spirit of the institution. Every interaction counts. It makes a difference. It defines who we are. In this session, we will see what makes customer service in higher education unique and understand the far reaching implications of poorly managed moments of truth. Skills and suggestions for enhancing service delivery on the individual and departmental levels will be provided.
The Vice Provost for Student Success is proud to sponsor the 6th Annual Student Success Professional Development Day on January 26, 2009.
The theme for this year’s conference is, “It’s about service; It's about wellness; It's about awareness; It's about connecting; It's about exploration; It’s about Student Success!” This one day professional development conference gives staff from all levels within Student Success the opportunity to learn about best practices, recent trends in our communities and abroad, diversity issues, issues that face university staff in higher education or just the opportunity to learn from colleagues within Student Success.
The presenters will share their experiences and strategies in supervising student employees, including how to hire, motivate, and retain the best student staff members.
Spring 2009 Advisor Series Brown Bags,
sponsored by the Academic Advising Network.
Co-Sponsored by University Career Center
This session will provide an overview of the recent ACUHO-I sponsored study trip in China and the Global Housing Summit that followed in Hong Kong. Slides will be shown and descriptions given of the four cities and the campuses that were visited during this trip.
Spring 2009 Advisor Series Brown Bags,
sponsored by the Academic Advising Network.
Co-Sponsored by University Career Center
This session will provide a brief overview of FERPA (Family Educational Rights and Privacy Act) and how it relates to student privacy. Mostly, it will be an update on recent changes and how this affects our role with students, faculty, and staff.
This session will include an overview of recent data from the NCHA survey, and a review of the work of the Alcohol Priority Group from last spring. Emphasis will be given to outlining the action steps recommended by the priority group, and discussion of the potential for positive changes at KU.
Spring 2009 Advisor Series Brown Bags,
sponsored by the Academic Advising Network.
All current and retired Student Success employees and their guests are invited to attend this fun, potluck picnic to celebrate the end of the semester. Additional details will be forthcoming.
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