The Office of the Vice Provost for Student Success serves as a resource of the university community. Questions are welcomed in our office.
Our office also provides an easy to use listing of resources for students which can be found here: www.vpss.ku.edu/referralguide.pdf.
Where do students get help with academic
advising?
All freshmen in the College of Liberal Arts and Sciences as well as
undecided students go through the University Advising Center,
www.advising.ku.edu
If a student is in one of the freshman entry programs such as Engineering,
Architecture or Fine Arts, their advisor is assigned by the School.
Does KU have excused absences?
The University does not have an excused absences policy. Each professor
sets the standards for his/her class. If a student needs to miss a
class, he/she should contact his/her professor prior to the absence
and make arrangements. However, a professor is not obligated to allow
a student to be excused from class.
Can KU find a student on campus for me?
In an emergency the Office of the Vice Provost for Student Success staff will try to contact a student
at class and ask him or her to call you. If we are unsuccessful, we
will let you know.
Why can't KU tell a parent or guardian a
student's schedule, their grades, if they are attending class or what
the charges are on my student's billing statement?
Federal law, the Family Education Rights and Privacy Act (FERPA),
prohibits the release of more than directory information about any
KU student. The law was designed to protect student privacy. For
more information on FERPA, please visit: www.registrar.ku.edu/ferpa.shtml. For more information about access to student grades, please visit: www.registrar.ku.edu/exams/.
Are there forms that a student can sign to
allow a parent/guardian access to their records?
Some offices do have release forms that your student may sign to allow
others access to their educational records; however, there is not
an all inclusive FERPA release form used at KU. The most common release
form is available here: www.registrar.ku.edu/pdf/nondirectoryrelease.pdf.
Student Health Services (SHS) has a special HIPPA form. For more information contact SHS at 785/864-9500.
What are some telephone numbers for me to
have in the case of an emergency?
What is the University
Ombudsman?
The University Ombudsman helps students, staff or faculty members,
who find themselves in a disagreement or dispute within the University.
Specifically, the ombudsman can research and explain relevant University
policies, procedures, and problem-solving alternatives and make
referrals to other campus and community resources. The ombudsperson
may be helpful when your circumstances do not fit into any of the
normal procedures. To learn more visit the University Ombudsman's
web site: www.ku.edu/~ombuds.
Before going in person, call the office at 864-7261 to be certain
they are available.
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